Nice staff and decent food, but room had air conditioning issues during hot nights.

The room was clean and felt safe, which was a relief after a long day. However, the window didn't open, and despite having a fan and a small air conditioner, it remained uncomfortably hot at night. The bathroom tiles were grimy and the wallpaper peeling, indicating a need for renovation. On the positive side, the friendly staff made check-in smooth. The fries at the on-site dining were also enjoyable.

We had a fun night here where the kids loved the indoor pool and we enjoyed some quality time in the hot tub. The relaxation options were perfect after a long day and offered a great way to recharge. The only downside was the lack of parking, so plan accordingly! 🏊‍♂️

Comfortable Stay with Helpful Staff

I appreciated the comfortable mattress and the quick response of the staff to fix minor issues in our room. Enjoyed delicious meals at the onsite restaurant, with generous portions that satisfied our family. Pro tip, arrive early for parking, as it can fill up quickly.

Easy access to downtown attractions, making it perfect for exploring the area. Inner courtyard provides a decent level of privacy despite the older property vibe.

No parking available, leading to a frantic morning routine just to avoid a tow. The lack of detail in maintenance shows through with stained mattresses and dated décor, contributing to a musty smell in the rooms. Additionally, the atmosphere can feel unsettling with non-guests frequently passing through common areas. Security escorting them out is a temporary fix and doesn’t address the discomfort.

The Sternwheeler Hotel And Conference Centre had a great location, close to stores and food options. Our king room was clean and comfortable, perfect for a family. We appreciated the nearby Eclipse Nordic Hot Springs, which added a nice touch to our stay.

the sternwheeler hotel and conference centre had a great location, close to stores and food options. our king room was clean and comfortable, perfect for a family. we appreciated the nearby eclipse nordic hot springs, which added a nice touch to our stay.

would recommend.

Stayed in a King Room for one night. The room was clean and I felt safe. The bed was pretty comfy, but the noise from the hall was distracting at times with a big gap under the door. Staff were friendly and attentive, which was nice. Great location close to stores and restaurants, so that was a plus.

I enjoyed my stay at the Sternwheeler Hotel, a lovely spot near the river with friendly staff. The wedding setup was beautiful, making our visit memorable. However, limited parking did pose a bit of a challenge.

the sternwheeler hotel was a significant upgrade from my last stay in whitehorse. the wedding ceremony was beautifully set up, and the staff were genuinely friendly, making us feel right at home. the location near the river added a lovely touch for memorable photos.

a heating issue made the room cold.

The location near the river was fantastic and made for memorable moments! The staff was really friendly, but parking was super limited, which was a bit frustrating. 😊

Diverse Experiences Await!

We had an enjoyable night with attentive staff and entertaining live music. The food was fair and prices reasonable. The location allows easy access to downtown attractions. While the rooms were clean, some areas could benefit from attention. Beware of noise if you're sensitive, as the ambiance can be lively at times.